Projects UX Feedback: “Continuity of Thought” Matters More Than Feature Parity

I’d like to share some UX feedback after actively using ChatGPT Projects as a long-term thinking and knowledge management environment. The core issue is not individual features, but “continuity of thought.” Here are the main friction points I experienced: 1. Inconsistent draft/input persistence between Web and App * Web keeps unfinished input reliably * App sometimes loses draft input This creates a strong feeling of “thought interruption.” For users doing long-form thinking or structured project work, draft persistence is critical. 2. UX inconsistency between Direct Chats and Projects Examples: * Different reaction systems (e.g. “Nice”) * Different interaction feeling * Different lightweight behaviors From a user perspective, both are still “ChatGPT,” so behavioral differences create cognitive load. 3. Projects are evolving into knowledge workspaces Projects are not just folders. For advanced users, they become: * thinking environments * structured knowledge systems * iterative workflows In that context, UX consistency becomes more important than adding isolated features. My suggestion: “Unify the UX philosophy, optimize the UI per use case.” Examples: * Consistent draft persistence everywhere * Consistent interaction basics * Preserve the deeper, focused nature of Projects without turning them into social/chat spaces One more future-looking request: Partial conversation extraction / re-edit based migration between projects would greatly improve knowledge refinement workflows. In short: “UX is not just usability — it is continuity of thought.” Thank you for building this platform.