Problem with verification on platform
A little about how to fix the bug with the missing verification retry for self (yes, the lack of a critical feature is a bug, I’m a developer myself and I hate to admit it, but it’s true):
- You don’t have to register an account with a new email address; the pattern “base+{some_iterable_id}.gmail.com” works. Support confirmed that this is fine. They also said they won’t transfer successful verification to your main account, but at least it’s something. You can also request a refund from your main account. You can also request a refund from your main account and transfer those funds to the new account yourself.
- It’s also important to note that payment after registration is NOT MANDATORY. This is easy to miss, but there is a button to skip and go straight to verification.
I haven’t tried re-verification yet, but I’m waiting for a response from customer support regarding many practical questions, such as whether if the main passport page has an old photo and the second page is newer, it’s better to use the main page or the one with the more recent photo but no name; what if the name is in different languages and may have different transcriptions; or whether I need to shave my beard for selfies (I like my beard, and I’d rather not). Many similar strange questions arise, but there are no strict instructions on this matter. Each answer is very difficult to extract from customer support. I would be grateful if customer support would respond here on the forum.
Discussion in the ATmosphere