ChatGPT cannot download generated ZIP artifacts (/mnt/data download failure)

Hello,

I am experiencing a repeated issue with ChatGPT generated files.

Whenever ChatGPT generates a ZIP artifact and provides a download link, the download fails.

The interface either stays stuck on “Starting download…” or shows the error:

“Failed to fetch upload status for /mnt/data/.zip”

Example error:

Failed to fetch upload status for /mnt/data/TRADER_SAAS_V8_ENGINE_COMPLETE_DOCKER.zip

Steps to reproduce:

1. Ask ChatGPT to generate a ZIP file
2. ChatGPT creates the artifact
3. A download button appears
4. Clicking the button fails to start the download

Environment: Browser: Chrome OS: Windows Platform: ChatGPT Web

This happens repeatedly across multiple sessions and different files.

It appears the issue may be related to the artifact download pipeline from the sandbox path (/mnt/data).

Could the team please investigate the artifact download system?

Thank you.