Browser Support • Re: Pale Moon 34.3.0 crashing when minimized
This is interesting, we'll make this a separate thread as your experience may be different from @UCyborg's. Please post the output of Help - Troubleshooting Information in code tags so that we can start trying to diagnose this. Also, you may want to list some of the sites that are open in tabs when Pale Moon crashes for you.
Bellow is the text from Help->Troubleshoot:
Application Basics
Name: Pale Moon Version: 34.3.0 (64-bit) Build ID: 20260530090456 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Goanna/6.9 Firefox/128.0 PaleMoon/34.3.0 OS: Windows_NT 10.0 CPU Capabilities: SSE2 AVX AVX2 Safe Mode: false
Extensions
Name: About Add-ons Version: 34.0 Enabled: true ID: {265666C5-D659-5C5A-8C36-9ADA9B367E5B}
Name: Abrir Con Version: 6.8.6 Enabled: true ID: openwith@darktrojan.net
Name: BIZARRE Version: 34.1 Enabled: true ID: {2CBD61D2-B553-57C0-B615-9244208C419E}
Name: Bookmark All Version: 1.3.2.1-signed.1-signed Enabled: true ID: {a76cd07b-f0d7-4ef9-9566-8faef6e290e4}
Name: Cookies Manager+ Version: 1.14.3 Enabled: true ID: {bb6bc1bb-f824-4702-90cd-35e2fb24f25d}
Name: DOM Inspector Version: 3.1.7534 Enabled: true ID: inspector@mozilla.org
Name: Fangs Version: 1.0.8.1-signed.1-signed Enabled: true ID: {21D01944-2878-4eb3-A72A-83E8D1E6D4A6}
Name: FireFTP Version: 2.0.32 Enabled: true ID: {a7c6cf7f-112c-4500-a7ea-39801a327e5f}
Name: Guerilla Scripting Version: 0.0.3.7.7 Enabled: true ID: guerilla@ketmar.no-ip.org
Name: HTML5 Media Tuner Version: 1.2.5 Enabled: true ID: h5vtuner@Off.JustOff
Name: JSONView Version: 1.2.4 Enabled: true ID: jsonview@brh.numbera.com
Name: Key config Version: 0.3.1.1-signed.1-signed Enabled: true ID: keyconfig@petricek.net
Name: Lucifox Version: 0.9.14 Enabled: true ID: Lucifox@lucidor.org
Name: Markdown Viewer Version: 1.12 Enabled: true ID: markdownviewer@thiht.fr
Name: Modify HTTP Response Version: 1.3.8 Enabled: true ID: modhresponse@Off.JustOff
Name: Movable Firefox Button Version: 1.4 Enabled: true ID: movableAppButton@Merci.chao
Name: NewsFox Version: 1.1.0.0.2 Enabled: true ID: {899DF1F8-2F43-4394-8315-37F6744E6319}
Name: Pale Moon Commander Version: 3.0.1 Enabled: true ID: commander@palemoon.org
Name: Palefill Web Technologies Polyfill Version: 1.30 Enabled: true ID: palefill@addons.martoks-place.de
Name: PDF Viewer Version: 2.3.240 Enabled: true ID: pdf.js-seamonkey@lakora.us
Name: Reader View Version: 2.2.0 Enabled: true ID: {1111dd1e-dd02-4c30-956f-f23c44dfea8e}
Name: Save All Images Version: 1.0.7 Enabled: true ID: save-images-me@Off.JustOff
Name: SQLite Admin Version: 1.1 Enabled: true ID: SQLiteAdmin@wolfbeast.com
Name: Tab Mix Plus Version: 0.5.8.4 Enabled: true ID: {dc572301-7619-498c-a57d-39143191b318}
Name: Tabs Always In Titlebar Version: 1.2.1 Enabled: true ID: TabsAlwaysInTitlebar@SoapyBrew
Name: Title Bar Customizer Version: 1.4 Enabled: true ID: {583c9310-98a6-11eb-a6b6-0800200c9a66}
Name: toggleDocumentColors Version: 2.0.20180429 Enabled: true ID: toggleDocumentColors@darkoshi
Name: uBlock Origin Version: 1.16.4.30 Enabled: true ID: uBlock0@raymondhill.net
Name: View Source In Tab Version: 1.0.3 Enabled: true ID: vstab@Off.JustOff
Name: Web Developer's Toolbox Version: 1.2 Enabled: true ID: {1945702a-44e8-4d01-a50b-6893582d909a}
Name: Adblock Latitude Version: 5.0.9 Enabled: false ID: adblocklatitude@addons.palemoon.org
Name: Classic Password Editor Version: 1.1.2 Enabled: false ID: classicpasswordeditor@daniel.dawson
Name: FireSSH Version: 0.94.12 Enabled: false ID: firessh@nightlight.ws
Name: Image Toolbox Version: 1.0.2 Enabled: false ID: imagetoolbox@addons.palemoon.org
Name: Password Backup Tool Version: 1.4.1 Enabled: false ID: password-backup-tool@Off.JustOff
Graphics
Features Compositing: Direct3D 11 GPU Accelerated Windows: 2/2 Direct3D 11 (OMTC) Asynchronous Pan/Zoom: none WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000b594) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) UHD Graphics 730 Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.) WebGL 1 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_CHROMIUM_copy_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000b594) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) UHD Graphics 730 Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.) WebGL 2 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_EXT_color_buffer_float GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_CHROMIUM_copy_texture GL_EXT_texture_norm16 WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_texture_float_linear WEBGL_compressed_texture_etc WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc Hardware H264 Decoding: Yes; Using D3D11 API Audio Backend: wasapi Direct2D: true DirectWrite: true (10.0.26100.8457) GPU #1 Active: Yes Description: Intel(R) UHD Graphics 730 Vendor ID: 0x8086 Device ID: 0x4692 Driver Version: 32.0.101.7082 Driver Date: 12-1-2025 Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Subsys ID: 7e291462 RAM: Unknown
Diagnostics AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo
Important Modified Preferences
accessibility.typeaheadfind: true accessibility.typeaheadfind.flashBar: 0 accessibility.warn_on_browsewithcaret: false browser.cache.disk.capacity: 51200 browser.cache.disk.smart_size.enabled: false browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.display.document_color_use: 1 browser.display.use_document_colors: true browser.download.folderList: 2 browser.download.importedFromSqlite: true browser.download.useDownloadDir: true browser.link.open_newwindow.override.external: 3 browser.link.open_newwindow.restriction: 0 browser.places.smartBookmarksVersion: 4 browser.search.useDBForOrder: true browser.sessionstore.exactPos: true browser.sessionstore.interval: 10000 browser.sessionstore.max_concurrent_tabs: 6 browser.sessionstore.restore_on_demand: false browser.startup.homepage: http://localhost/inicio/ browser.startup.homepage_override.buildID: 20260530090456 browser.startup.homepage_override.mstone: 6.9.0 browser.tabs.onTop: true browser.tabs.warnOnClose: false dom.disable_image_src_set: false dom.disable_open_during_load: false dom.disable_window_open_feature.titlebar: true extensions.lastAppVersion: 34.3.0 font.internaluseonly.changed: false general.autoScroll: false general.useragent.locale: es-ES general.useragent.override.elpais.com: Mozilla/5.0 (%OS_SLICE% rv:141.0) Gecko/20100101 Firefox/141.0 general.useragent.override.idealista.com: Mozilla/5.0 (%OS_SLICE% rv:102.0) Gecko/20100101 Firefox/102.0 general.useragent.updates.lastupdated: 1780833170868 gfx.crash-guard.d3d11layers.appVersion: 34.3.0 gfx.crash-guard.d3d11layers.deviceID: 0x4692 gfx.crash-guard.d3d11layers.driverVersion: 32.0.101.7082 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d11video: 2 gfx.crash-guard.status.d3d9video: 2 layers.acceleration.disabled: false media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true places.database.lastMaintenance: 1780662146 places.history.expiration.transient_current_max_pages: 124408 plugin.state.npauthz: 1 privacy.cpd.connectivityData: true privacy.cpd.extensions-tabmix: false privacy.cpd.offlineApps: true privacy.cpd.siteSettings: true privacy.exposeContentTitleInWindow.pbm: true privacy.GPCheader.enabled: true privacy.sanitize.migrateFx3Prefs: true security.disable_button.openCertManager: false security.ssl.enable_ocsp_stapling: false services.sync.declinedEngines: storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1778579820 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Important Locked Preferences
Places Database
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 1
Library Versions
NSPR Expected minimum version: 4.35 Version in use: 4.35
NSS Expected minimum version: 3.90.11.0 (UXP) Version in use: 3.90.11.0 (UXP)
NSSSMIME Expected minimum version: 3.90.11.0 (UXP) Version in use: 3.90.11.0 (UXP)
NSSSSL Expected minimum version: 3.90.11.0 (UXP) Version in use: 3.90.11.0 (UXP)
NSSUTIL Expected minimum version: 3.90.11.0 (UXP) Version in use: 3.90.11.0 (UXP)
The tabs open when the crashes happen aren't interesting in themselves, as they are sites I have been visiting for some time (in the case of MDSN, decades) without problem. They are:
- MSDN (https://msdn.duke4.net/hot.php), aka Mikko Sandt's Duke Nukem, a website about Duke Nukem 3D
- Hardcore Software (https://hardcoresoftware.learningbyship ... f-contents), powered by Substack
- A couple of private web apps, hosted locally and based on a home grown PHP framework/ORM/CMS.
MSDN uses no Javascript at all (its design hasn't changed since the late 90s!), and my web apps use Javascript only for the popup menus. Substack (and thus Hardcore Software) is the only page which uses Javascript. Load is a bit slow, but once loaded, CPU use falls to zero.
Anyway, reading other posters' experiences, this seems to be caused by the sites recently closed. Oddly, Gmail and YouTube have not caused trouble for me, but I don't use them too much in Pale Moon: I have Firefox (gasp!) installed just to access Google apps. Next time it happens, I'll try to make a list of recently closed tabs/windows.
Discussion in the ATmosphere