Elevated API Errors

Apr 29, 18:20 MDT Resolved - This incident has been resolved.

Apr 29, 18:03 MDT Monitoring - A fix has been implemented and we are monitoring the results.

Apr 29, 11:40 MDT Identified - We have identified the root cause of the increased HTTP 401 authentication errors affecting access to application resources in the commercial environment. Our team is actively working on implementing a solution.

We will continue to provide updates as progress is made.

Apr 29, 09:49 MDT Investigating - We are currently investigating an increase in HTTP 401 authentication errors affecting access to application resources in the commercial environment. Some users may have needed to refresh the application to continue working.

We will provide further updates as more information becomes available.