Meta launches Meta Business Agent globally on WhatsApp and Instagram DMs, after a two-year pilot of the customer support AI bot in India, Mexico, and others (Ivan Mehta/TechCrunch)
Techmeme [Unofficial]
June 3, 2026
Ivan Mehta / TechCrunch: Meta launches Meta Business Agent globally on WhatsApp and Instagram DMs, after a two-year pilot of the customer support AI bot in India, Mexico, and others — For years, WhatsApp has been a communication layer for businesses of all sizes around the world.
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