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  "path": "/260603/p36#a260603p36",
  "publishedAt": "2026-06-03T13:50:03.000Z",
  "site": "https://www.techmeme.com",
  "tags": [
    "TechCrunch",
    "Meta launches Meta Business Agent globally on WhatsApp and Instagram DMs, after a two-year pilot of the customer support AI bot in India, Mexico, and others"
  ],
  "textContent": "Ivan Mehta / TechCrunch:\n**Meta launches Meta Business Agent globally on WhatsApp and Instagram DMs, after a two-year pilot of the customer support AI bot in India, Mexico, and others** — For years, WhatsApp has been a communication layer for businesses of all sizes around the world.",
  "title": "Meta launches Meta Business Agent globally on WhatsApp and Instagram DMs, after a two-year pilot of the customer support AI bot in India, Mexico, and others (Ivan Mehta/TechCrunch)"
}