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"description": "The legacy Search & Intelligence Feedback portal is retired, consolidating Microsoft Search feedback into the Microsoft 365 Product feedback experience. Users now submit simpler thumbs up/down feedback, and admins access it in the Microsoft 365 admin center under Product feedback with improved po...",
"path": "/m365-message-center/message/mc1234570/",
"publishedAt": "2026-02-19T01:00:09.000Z",
"site": "https://blog.tophhie.cloud",
"tags": [
"Cloud Policy Service for Microsoft 365",
"Managing user feedback | Get insights | Microsoft Learn"
],
"textContent": "🚨\n\n**Major Update:** This post contains a significant change that may impact your organisation.\n\n**[Introduction]**\n\nWe have **retired the legacy Search & Intelligence Feedback portal** and consolidated all Microsoft Search feedback into the standard Product feedback experience in _Microsoft 365_. This change simplifies how feedback is collected, aligns Search feedback with other Microsoft 365 products, and improves policy compliance across services.\n\n**[When this will happen]**\n\n_We apologize that this retirement was not communicated in advance, and we are continuing to improve our processes to provide more proactive communication._\n\nThis retirement has already been completed and is now fully in effect.\n\n**[How this affects your organization]**\n\n_Who is affected_\n\n * All Microsoft 365 tenants that use Microsoft Search\n * Users who submit Microsoft Search feedback\n * Admins who review or analyze feedback\n\n\n\n _What will happen_\n\n * Users:\n * There was no change to Microsoft Search functionality.\n * The feedback workflow was simplified.\n * Previously, users selected from multiple detailed feedback categories.\n * Users now submit feedback using a thumbs up or thumbs down interaction that collects product level feedback only.\n * Admins:\n * Search feedback now appears in the _Microsoft 365 admin center (MAC)_ under **_Product feedback_** with filtering available using **_Product = Search_**.\n * Feedback management now aligns with the Cloud Policy Service for Microsoft 365, which improves consistency and policy enforcement.\n * No admin action was required. The change applied automatically.\n\n\n\n**[What you can do to prepare]**\n\nYou may want to:\n\n * Update internal documentation or helpdesk materials that reference the retired Search & Intelligence feedback portal.\n * Inform admins who monitor feedback that Search feedback now appears under _**Product feedback**_ in the _Microsoft 365 admin center (MAC)_.\n * Review the Microsoft Learn documentation: Managing user feedback | Get insights | Microsoft Learn\n\n\n\n**[Compliance considerations]**\n\nNo compliance considerations identified. Review as appropriate for your organization.",
"title": "MC1234570: Search feedback experience update: Legacy Search",
"updatedAt": "2026-02-19T01:00:09.000Z"
}