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  "publishedAt": "2026-04-07T19:52:24.000Z",
  "site": "https://upstract.com",
  "textContent": "Liz’s view The oldest question in business — who is your customer — turns out to be the one OpenAI still can’t answer. Setting aside the many doubts raised by that 11,000-word New Yorker piece, OpenAI makes most of its money from consumers. In business jargon, it’s a B2C company. Anthropic sells…",
  "title": "AI is testing the oldest debate in business: Who's the customer?"
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