Chatters Enters a New Era Under CEO Kelly West, Expanding Growth Opportunities for Canadian Hairstylists

From its fresh leadership to ongoing expansion, Chatters is opening doors for business ownersand beauty professionals across the country. Learn more about the company’s evolution and how Canada’s largest salon chain is helping its stylists learn and grow. With more than 115 locations and a team of upward of 1,200 hairstylists, Chatters has been making waves in the salon industry. Now, under the leadership of its new CEO, Kelly West, the company is continuing to make strides in providing growth opportunities for beauty professionals. We chatted with West at this year’s Chatters Symposium, which marked her official debut since joining the company this past January. “From the first salon to a national chain, Chatters has always been about people—our stylists, our clients, our franchise owners and the communities we serve,” she says. “Our success is rooted in the values and culture that have guided us from day one—collaboration, creativity and care. That human connection is the heart of who we are and continues to drive our growth and purpose today.” Since being founded in 1991 in Red Deer, Alta., Chatters has evolved into the largest salon chain and professional hair-product distributor in Canada (the third-largest in North America), with more […]