37-Year-Old Singapore Florist Launches AI Chatbot That Saves Over $4,500 a Month in Customer Service Costs

Heritage flower brand deploys conversational AI across WhatsApp, proving that traditional SMEs can lead, not follow, in technology adoption SINGAPORE, April 13, 2026 /PRNewswire/ — Singapore Florist, a heritage flower brand established in 1987 and acquired by Jim Ng’s team in 2024, has launched an AI-powered sales chatbot that handles the workload of a full-time […]