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  "path": "/technology/artificial-intelligence/salesforce-unified-customer-support-automation-with-agentforce-contact-center",
  "publishedAt": "2026-03-10T13:19:18.000Z",
  "site": "https://www.itpro.com",
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  "textContent": "Combining AI agents, telephony, and CRM, Salesforce is making a firm case for automated customer interactions and controlled",
  "title": "Salesforce targets unified customer support automation with Agentforce Contact Center",
  "updatedAt": "2026-03-10T13:58:34.000Z"
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