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"publishedAt": "2026-02-20T18:31:19.000Z",
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"textContent": "Nikhil Pai witnessed these operational challenges daily while working on technology for high-volume distribution centers. Rather than accepting the status quo, he developed a solution that hadn't existed before: an AI-powered chatbot designed specifically for frontline workers needing immediate technical assistance.\n\nThe post From manual chaos to automated success: Engineer’s AI solution appeared first on Digital Journal.",
"title": "From manual chaos to automated success: Engineer’s AI solution"
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