{
  "$type": "site.standard.document",
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  "path": "/t/unable-to-access-my-infinityfree-account/119330#post_1",
  "publishedAt": "2026-06-16T10:41:42.000Z",
  "site": "https://forum.infinityfree.com",
  "textContent": "### Error Message\n\nHello InfinityFree Support Team,\n\nI am unable to access my InfinityFree account because I have lost access to the OTP code required for Two-Factor Authentication (2FA).\n\nUnfortunately, I can no longer generate the authentication code, and I do not have access to any backup codes. As a result, I am locked out of my account.\n\nI would appreciate your assistance in either:\n\nRestoring access to my account by disabling or resetting Two-Factor Authentication, after verifying my ownership of the account; or\nDisconnecting the domain name associated with this account so that I can connect it to another hosting provider.\n\nI can provide any information necessary to verify that I am the legitimate owner of the account and the domain name, including account details, domain information, and any other verification you may require.\n\nThank you for your time and assistance. I look forward to your response.",
  "title": "Unable to access my InfinityFree account"
}