{
  "$type": "site.standard.document",
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  "path": "/t/bug-with-two-commerce-elements-on-one-page/118924?page=2#post_29",
  "publishedAt": "2026-06-05T08:21:41.000Z",
  "site": "https://forum.infinityfree.com",
  "tags": [
    "iFastNet",
    "Prices | Website builder | Create New Website - Site.pro"
  ],
  "textContent": "I’ve heard back from iFastNet.\n\nWhile it’s possible your site was targeted, they don’t normally keep access logs, so there’s no way to verify it after the fact. And even though the traffic probably wasn’t legitimate, it did happen, it did generate load, and it did affect other websites on the server. The limits exist for exactly that reason, so reactivating an account that hit them isn’t something to do lightly, especially when the account would come straight back into the same situation with nothing changed to stop it recurring.\n\nWhat I can do for you is a pull a backup from Site.Pro and send it to you. That way, when you have a new hosting provider with Site.Pro, you can import the backup there and continue where you left off.\n\nAprunus:\n\n> The thing is as a customer i came to infinity free and expected the upgrades to be infinity free products, i don’t really need to know who fastnet or sitepro are as they are your suppliers, i would have thought you white label them and take responsibility but i see now that is not your business model\n\nI understand why it felt that way for you here.\n\nTo be clear on what we do and don’t own: we’re responsible for the free hosting and the Site.Pro integration, and both of those work as designed. The paid services themselves are sold by the partners, and the checkout sends you to their website, which is where the purchase happens. iFastNet and Site.Pro both work as their owners intend, they’re just separate companies that don’t integrate with each other. That’s the friction you ran into, and I get why it’s annoying, but it isn’t a case of something being broken.\n\nOn cancelling and transferring: just to check, did you raise the transfer question with Site.Pro’s support directly? It could be that transferring may be possible in some cases, so it would be good to have some clarity on that.\n\nSite.Pro runs two partner models. A Revenue Share model, where you pay Site.Pro for the license directly, and a White Label model, where the hosting provider pays for the upgrades. We use Revenue Share. Under White Label, plans definitely aren’t transferable, but under Revenue Share it may be possible, so it’s worth confirming with them.\n\nYou can see Site.Pro’s hosting plans and pricing here: Prices | Website builder | Create New Website - Site.pro\n\nIf you do want to move elsewhere, then you should know that you cannot import a Site.Pro website into a different builder and keep editing it, so you’ll want a host that also offers Site.Pro. In some cases, the website might just carry over automatically, and if not, I can provide you with that backup which you can import there.\n\nAprunus:\n\n> who ever it is attacking my site can knock them selves out trying to beat cloudflare etc.\n\nGood to know: you can just pair Cloudflare with our hosting. The only requirement is that you need a custom domain, but you have that.",
  "title": "Bug with two commerce elements on one page"
}