Softaculous

I HAVE RECENTLY CREATED A WEBSITE, BUT IN VISTAPANEL SOFTACULOUS NOT WORKING ITS SAYING ''The script installer is down during planned maintnance. Please in the meantime use FTP to upload your favourite scripts. Please do NOT create a support ticket regarding this. We are fully aware it is disabled, and are working to enable it as soon as possible’’ IF ITS ACTUALLY ON MAINTENANCE, PLEASE LET ME KNOW OR IS IT DISABLED FOR FREE ACCOUNTS?