Necesito descargar los datos de una copia de seguridad que hice desde mi wordpress

welcome to the forum Please be advised this is an English speaking forum. So you’ll need to translate future messages. I’ve sorted this one for you generally backup plugins on wordpress don’t work on free hosting due to server limitations. if you want to backup your site, there are instructions here that work with the limitations of free hosting: How to backup your website File Management and FTP > Good website administration requires making backups of your account regularly and storing them somewhere safe yourself. You also need to download backups in order to migrate website to other hosting accounts. InfinityFree does not create or store any backups of free hosting accounts. It’s your responsibility to regularly create backups, and to store them somewhere safely. Backup your website files The best way to backup your website files is by downloading them using a desktop FTP client. Op…