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  "path": "/t/website-backup/118258#post_9",
  "publishedAt": "2026-04-07T19:17:14.000Z",
  "site": "https://forum.infinityfree.com",
  "textContent": "That’s precisely why we don’t offer the ticket option for the 24 hour suspensions: it’s only 24 hours. After that, you can just grab the data yourself.\n\nOtherwise, you need to get the notification that your account is suspended, create the ticket, wait for staff to see the ticket, generate the backup and send you the link, and then you still need to get the reply and download the backup. All of that takes time, so there is a good chance that it doesn’t save you a lot of time, while being a lot more effort for everyone involved.",
  "title": "Website Backup"
}