FTP not working?

Gaffoon:

The credentials work fine to access web-based FILEMANAGER

But you don’t log into the filemanager seperately. that’s logged into automatically from your hosting account.

Ah, are you trying to connect to FTP with your account username and password?

in your dashboard, you’ll see a tab called “FTP details”

if you go into there it’ll give you your username (which will start “if0_”) and a password for FTP connections.