{
  "$type": "site.standard.document",
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    "uri": "at://did:plc:qfsyszxhq5agxsg2n5zo4lno/app.bsky.feed.post/3mei5xuzm4aj2"
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  "path": "/t/request-to-update-unlink-account-email-due-to-gmail-dot-handling-behavior/117597#post_1",
  "publishedAt": "2026-02-10T03:08:55.000Z",
  "site": "https://forum.infinityfree.com",
  "textContent": "Dear Infiniss Free Support Team,\n\nI am the owner of the domain surajkhatri.com.np and I am facing an issue regarding the account email used while linking my domain.\n\nThe email registered in your system is:\n\ninfosurajkhatri.com.np@gmail.com\n\nHowever, this is not a separate Gmail account.\n\nImportant clarification:\nGmail ignores dots (.) in email usernames.\nTherefore, the following emails are technically the same Gmail inbox:\n\n  * infosurajkhatri.com.np@gmail.com\n\n  * info.surajkhatri.com.np@gmail.com\n\n\n\n\nI have full access to the Gmail inbox where all emails sent to the above address are received.\n\nThe issue is occurring because:\n\n  * Gmail treats these as the same email\n\n  * Your system treats them as different strings\n\n\n\n\nDue to this limitation, I am unable to confirm or unlink the account using the exact typed version, even though I am the rightful owner of both the domain and the receiving email inbox.\n\nI kindly request you to:\n\n  * Update the account email to: info.surajkhatri.com.np@gmail.com\nOR\n\n  * Unlink the domain manually after verifying domain ownership\n\n\n\n\nI can provide:\n\n  * Domain ownership proof\n\n  * Confirmation from domain provider (Dip Host)\n\n  * Screenshots showing email delivery to my inbox\n\n\n\n\nI appreciate your support and understanding in resolving this technical mismatch.\n\nBest regards,\nSuraj Khatri\nDomain: surajkhatri.com.np\nAccessible Email: info.surajkhatri.com.np@gmail.com\n\n\n\n",
  "title": "Request to Update / Unlink Account Email Due to Gmail Dot Handling Behavior"
}