While health care struggled to keep up during COVID-19, community clinics never wavered

As the COVID-19 pandemic upended virtually every aspect of people's lives, one critical question loomed large for millions of low-income and underserved health care patients: Would they still be able to see their own doctor? Researchers at Case Western Reserve University and the OCHIN nonprofit consultancy conducted a comprehensive, nationwide study of community-based health centers—the frontline primary care providers serving millions of America's most vulnerable patients. The goal: to assess how consistently patients were able to see their primary care provider before, during, and after the COVID-19 pandemic.