Q&A: Using an AI chatbot for health advice? Keep these tips in mind

Shaili Gupta often sees patients who consult chatbots like ChatGPT for health advice. She finds that some of her patients are much more informed about health-related issues and have follow-up questions that show a much better awareness that they didn't have before. Sometimes, this information becomes more concrete, however, and patients have a harder time hearing a different perspective from their clinician.