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"path": "/2026/06/29/t-mobile-legacy-plan-transition/",
"publishedAt": "2026-06-29T16:46:41.000Z",
"site": "https://www.macrumors.com",
"tags": [
"T-Mobile",
"CNET",
"after the 2020 merger",
"T-Mobile Automatically Moving Legacy Plan Customers to New Plans",
"MacRumors.com",
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"textContent": "Some T-Mobile customers with legacy phone plans are being upgraded to newer T-Mobile plans automatically, reports _CNET_. The company has been sending out notifications to customers with older plans, letting them know that they're going to be transferred to a current plan.\n\n\nCustomers being pushed to a new plan could get an automatic bill increase. The carrier plans to move customers to comparable modern plans. T-Mobile options include Essentials, Essentials Saver, Experience More, and Experience Beyond. Prices for a single line start at $50 per month.\n\nT-Mobile marketing lead Allan Samson said the majority of customers being automatically upgraded will pay below what the plan sells for, and won't have the same pricing that a plan would cost a new customer. The average increase will be around $4 per line per month, with some pricing going up $6.\n\nEmployees were told T-Mobile is transitioning customers to modern plans to get rid of over 1,100 legacy billing codes, and were warned to expect increased customer contact volume in the coming weeks.\n\nT-Mobile declined to tell _CNET_ which plans are being retired, but some date back 15 years. The company has run through a lot of plans over the last decade and a half, plus Sprint users on legacy plans were folded into T-Mobile after the 2020 merger.\n\nThousands of customers are affected, and will be receiving alerts from T-Mobile. Plans will change during the next billing cycle. Customers unhappy with T-Mobile's decision can pick a different T-Mobile plan or switch carriers.\n\nTag: T-Mobile\n\n\nThis article, \"T-Mobile Automatically Moving Legacy Plan Customers to New Plans\" first appeared on MacRumors.com\n\nDiscuss this article in our forums\n\n",
"title": "T-Mobile Automatically Moving Legacy Plan Customers to New Plans"
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