Own a Google Pixel? Android bug has users missing important calls — 'Never notified me'

Google Pixel owners are being hit by a bug that stops incoming calls from ringing.

Users are finding missed call notifications on their devices, but they never actually heard or saw the call arrive. Many are saying the phone stays completely silent and shows nothing on screen while someone is trying to reach them. It's not ideal, especially if a loved one needs to get hold of you.

Reports have been popping up over the past few weeks across Reddit and Google's own issue tracker, with affected users sharing remarkably similar experiences.

One user wrote on Reddit: "Had the same issue. It was WAY too aggressive sending friends and local numbers to voicemail. Never notified me."

Comment by u/Upper-Water-2119 from discussion in GooglePixel

The bug appears to be affecting a wide range of handsets, from the older Pixel 6a right through to the latest Pixel 10 Pro and Pixel 10 Pro XL models. The Pixel 8, Pixel 9 Pro, and Pixel 9 Pro XL are also among those affected.

Most of the complaints seem to come from people testing Android 17 – the newest operating system for Pixel devices.

One user wrote on Reddit: "It must be the Beta operating system, but I can't find anything on it.

Comment by u/MiddleEqual4099 from discussion in android_beta

Although some reports actually predate that software release.

Another user penned the issue with their Pixel 8 on Reddit over a year ago saying: "For the past few months, I've been missing calls because my phone doesn't ring nor vibrate nor lights up its display. I'd say only 1 out of every 5-6 calls comes through, the only way I know that someone has tried to call me is my phone provider sends me a notification via text message."

Pixel 8 not ringing when someone calls me by u/peidomitico in GooglePixel

Google is aware of the problem, according to activity on its issue tracker, but the US tech firm hasn't offered any official guidance or solutions yet.

If you're dealing with this problem, there are a couple of things worth trying.

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One fix that's worked for some people is to turn off Scam Detection and Call Screen in the Google Phone app settings. These features could be making errors and looping a friend or family member's number in the scam call pool. Follow these steps:

Turn off Scam Detection

1. Open the Phone app.
2. Tap the three-dot menu in the top-right corner.
3. Select Settings.
4. Tap Caller ID & spam.
5. Toggle Scam Detection Off.

Turn off Call Screen

1. Open the Phone app.
2. Tap the three-dot menu and select Settings.
3. Tap Call Screen.
4. Select each caller category (such as Spam , Possibly faked numbers , First-time callers , and Private or hidden numbers).
5. Change the action for each category to Ring phone instead of automatically screening or silently declining calls.

Depending on your Pixel model, Android version, and region, you may also see a master Call Screen toggle that you can switch Off instead of adjusting each category individually.

Comment by u/alanisazebra from discussion in GooglePixel

One user has also said that completing a factory reset of their device also fixed the issue.

This erases all personal data, downloaded apps, and custom settings, restoring the device to its original, out-of-the-box software state. Before trying this, it's recommended that you back up your device so you don't lose any important information or valuable memories.

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