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  "path": "/money/royal-mail-failing-delivery-targets",
  "publishedAt": "2026-05-28T16:11:37.000Z",
  "site": "https://www.gbnews.com",
  "tags": [
    "Royal Mail scandal as postal regulator slammed after millions get deliveries late",
    "Royal Mail pension scheme contract AXED after 'failing to deliver on numerous milestones'",
    "Royal Mail pursuing new identity with King on throne as latest move marks ‘end of Elizabethan era’",
    "The GB News Editorial Charter"
  ],
  "textContent": "\n\n\nRoyal Mail is failing to meet its first class delivery targets in every postcode area across Britain despite customers paying record prices for stamps.\n\nNew figures showed none of the UK’s 124 postcode areas achieved the company’s target of delivering 90 per cent of first class letters by the next working day.\n\n###\n\n\n\n\nPaisley, near Glasgow, recorded the worst performance in Britain, with just 62.7 per cent of first class post arriving on time.\n\nThe figures mean more than one in three first class letters sent in the Scottish postcode area failed to reach their destination by the following working day.\n\n###\n\n\n\n\nTRENDING\n\nStories\n\nVideos\n\nYour Say\n\n###\n\n\n\n\nThe 10 worst-performing postcode areas all recorded on-time delivery rates below 70 per cent.\n\nBlackburn and Burnley ranked as the second worst-performing areas, with only 65.8 per cent of first class post delivered on time.\n\nHull followed with a delivery rate of 66.3 per cent, while Teesside recorded 66.5 per cent and Stockport achieved 67 per cent.\n\nOxford also featured among the worst-performing areas despite its status as one of the country’s best-known university cities, with just 67.2 per cent of first class mail arriving on schedule.\n\nSeveral London suburban areas also recorded poor delivery performance, including Ilford and Croydon, which both achieved 67.4 per cent.\n\n###\n\n\n\n\n###\n\n\n\n\n###\n\n\n\n\nNewport in Wales and Maidstone in Kent completed the bottom 10 list after both recorded on-time delivery rates of 67.5 per cent.\n\nEach of the affected postcode areas fell more than 20 percentage points below Royal Mail’s official first class delivery target.\n\nThe latest figures come as the price of a first class stamp has risen to £1.80.\n\nIn 2016, a first class stamp cost 64p.\n\nRoyal Mail was handed a record £21million fine by Ofcom in October after the company delivered just 77 per cent of first class post on time during the 2024-25 financial year.\n\n### LATEST DEVELOPMENTS\n\n\n\n\n  * Royal Mail scandal as postal regulator slammed after millions get deliveries late\n  * Royal Mail pension scheme contract AXED after 'failing to deliver on numerous milestones'\n  * Royal Mail pursuing new identity with King on throne as latest move marks ‘end of Elizabethan era’\n\n\n\n###\n\n\n\n\n###\n\n\n\n\nEarlier this year, Ofcom reduced Royal Mail’s first class delivery target from 93 per cent to 90 per cent.\n\nThe second class target was also lowered from 98.5 per cent to 95 per cent in April. Despite the revised targets, Royal Mail continues to fall short across all postcode areas.\n\nThe postal operator said it is investing £500million in efforts to improve delivery performance and reliability.\n\n###\n\n\n\n\n###\n\n\n\n\nAs part of the changes, Royal Mail has agreed to end Saturday deliveries for second class post and will move to deliveries every other weekday.\n\nA pilot scheme involving 35 delivery offices has already been launched ahead of a wider rollout expected to begin this month.\n\nRoyal Mail said the changes are expected to increase first class next-day delivery performance to around 85 per cent within nine months before eventually reaching the 90 per cent target within a year.\n\nA Royal Mail spokesman said: \"We know we haven't always met the standards our customers expect and we're fixing that.\"\n\nThey added that more than 92 per cent of letters were delivered on time overall during the past year and said the company is making significant investments to improve reliability.\n\n###\n\n\n\n\n###\n\n\n\n\n#### Worst areas for Royal Mail first‑class delivery lateness\n\n####\n\n* Paisley — 62.7 per cent\n* Blackburn and Burnley — 65.8 per cent\n* Hull — 66.3 per cent\n* Teesside — 66.5 per cent\n* Stockport — 67 per cent\n* Oxford — 67.2 per cent\n* Ilford — 67.4 per cent\n* Croydon — 67.4 per cent\n* Newport — 67.5 per cent\n* Maidstone — 67.5 per cent\n\n###\n\n\n\n\n\n\n\n\n\n\n**Our Standards: The GB News Editorial Charter**",
  "title": "Royal Mail failing delivery targets in every UK postcode area — full list of the worst areas"
}