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"path": "/money/economy-company-just-eat-investigation-fake-review",
"publishedAt": "2026-03-27T07:23:40.000Z",
"site": "https://www.gbnews.com",
"tags": [
"UK economy hit harder by Iran war than any other major country amid poor growth and high inflation",
"Ftse 100 plummets as oil prices surge above $105 after Iran rejects Donald Trump's peace proposal",
"Economy alert: Fuel prices to rise as Russia loses 40% of oil export capacity in Ukraine strikes",
"The GB News Editorial Charter"
],
"textContent": "\n\n\nThe Competition and Markets Authority (CMA) has confirmed it has launched an investigation into five major companies in the UK as part of a clampdown into fake online reviews.\n\nJust Eat, Dignity, Pasta Evangelists, Feefo, and Autotrader will be probed by the business regulator in the months ahead.\n\n###\n\n\n\n\nAccording to the CMA, the body is looking into whether delivery platform Just Eat’s rating system was tweaked for certain restaurants’ and grocers’ star ratings.\n\nAs well as this, Autotrader and Feebo will be reviewed over whether the former company's platform did not publish a series of one-star reviews\n\n###\n\n\n\n\n###\n\n\n\n\nThese reviews were moderated by customer review website Feefo and are believed not to have been counted towards star ratings.\n\nItalian food chain Pasta Evangelists is being scrutinised over whether consumers were offered discounts on future orders in exchange for leaving five-star reviews on delivery apps.\n\nFuneral company Dignity is being probed by the CMA to see whether the firm told its members of staff to leave positive reviews about its crematoria services.\n\nIt should be noted that the regulator has not came to any conclusions about whether consumer law has been broken by any of the firms under investigation.\n\n###\n\n\n\n\n### LATEST DEVELOPMENTS\n\n\n\n\n * UK economy hit harder by Iran war than any other major country amid poor growth and high inflation\n * Ftse 100 plummets as oil prices surge above $105 after Iran rejects Donald Trump's peace proposal\n * Economy alert: Fuel prices to rise as Russia loses 40% of oil export capacity in Ukraine strikes\n\n\n\n###\n\n\n\n\n###\n\n\n\n\nSarah Cardell, chief executive of the CMA, said: \"Fake reviews strike at the heart of consumer trust, with many of us worrying about misleading content when looking at reviews online.\n\n\"With household budgets under pressure, people need to know they’re getting genuine information – not reviews or star ratings that have been manipulated to push them towards the wrong choice.\n\n\"We’ve given businesses the time to get things right. Now we’re deploying our new powers to tackle some of the most harmful practices head on.\"\n\nUnder recently introduced legislation, companies have been banned from certain tactics around online reviews under law as of April last year.\n\n###\n\n\n\n\n###\n\n\n\n\nThese include fake posts, paid-for reviews that are not clearly marked as incentivised, and hiding negative feedback.\n\nAs the CMA announced its investigation, figures from the Office for National Statistics (ONS) confirmed that UK retail sales decreased in February as supermarket sales slipped and demand for household goods was impacted by wet weather.\n\nThe statistics body revealed total volume of retail sales, which measures the quantity bought, fell by 0.4 per cent last month. This is compared with a two per cent rise in January, which was revised up from a previous estimate of 1.8 per cent.\n\nIn the three months to February, sales volumes rose by 0.7 per cent, largely driven by strong sales from online retailers.\n\n###\n\n\n\n\n\n\n\n\n\n\n**Our Standards: The GB News Editorial Charter**",
"title": "Five major companies, including Just Eat, under investigation in fake review crackdown"
}