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"path": "/money/sainsburys-shoppers-fume-as-supermarket-raises-delivery",
"publishedAt": "2026-03-13T06:00:04.000Z",
"site": "https://www.gbnews.com",
"tags": [
"Sainsbury's announces 300 jobs at risk under restructuring plan",
"Sainsbury’s rolls out facial recognition to more stores after crime falls sharply",
"Sainsbury's in talks to sell Argos to Chinese business empire",
"The GB News Editorial Charter",
"@Sainsburys"
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"textContent": "\n\n\nShoppers at Sainsbury's have voiced anger after the supermarket confirmed it will increase the minimum spend required for free home delivery.\n\nCustomers who hold a delivery pass will need to spend at least £50 per order from April 7 to avoid paying additional charges.\n\n###\n\n\n\n\nThe current minimum spend is £40.\n\nAnyone placing an order below the new £50 threshold will be required to pay a £7.50 delivery fee.\n\n###\n\n\n\n\nTRENDING\n\nStories\n\nVideos\n\nYour Say\n\n###\n\n\n\n\nSainsbury’s informed customers of the change through an email outlining updates to its delivery pass terms and conditions.\n\nThe announcement has prompted criticism from shoppers online, with many saying the new spending requirement will be difficult to reach.\n\nSome customers argued the change would particularly affect people living alone who typically purchase smaller weekly shops.\n\nOne customer wrote on social media: \"@Sainsburys are raising the minimum spend on online groceries with a delivery pass to £50 which sucks because some weeks, as a single person, I don't spend more than that.\"\n\nAnother shopper said: \"Very disappointed that @Sainsburys are raising their minimum Delivery Pass spend to £50, I struggle to get to £40 most weeks so now I'll have to find time to go to the supermarket and carry everything.\"\n\n###\n\n\n\n\n###\n\n\n\n\n###\n\n\n\n\nA third customer questioned the decision, writing: \"@Sainsburys in what world do you think it's acceptable to change the cost per shop from £40 to £50 for delivery pass holders?\"\n\nSainsbury’s currently offers several delivery pass options for customers who regularly order groceries online.\n\nThe supermarket charges £7.50 per month for its anytime delivery pass.\n\nCustomers can also purchase longer-term packages costing £43 for six months or £80 for a full year.\n\n### LATEST DEVELOPMENTS\n\n\n\n\n * Sainsbury's announces 300 jobs at risk under restructuring plan\n * Sainsbury’s rolls out facial recognition to more stores after crime falls sharply\n * Sainsbury's in talks to sell Argos to Chinese business empire\n\n\n\n###\n\n\n\n\n###\n\n\n\n\nA cheaper midweek delivery pass is available for £4 per month or £40 for an annual subscription.\n\nShoppers who do not have a delivery pass can still order groceries online.\n\nHowever, they will typically pay delivery charges even if their order exceeds £50.\n\nStandard delivery fees for non-pass customers usually range between £1 and £5.50 depending on the delivery slot selected.\n\n###\n\n\n\n\n###\n\n\n\n\nThis means that customers who meet the £50 spending threshold may still need to pay for delivery unless they hold a pass.\n\nA Sainsbury’s spokesperson said: \"This is the first time in well over ten years that we have changed the minimum order value for free delivery with a delivery pass.\"\n\nSainsbury’s said the change represents the first time the free delivery threshold for pass holders has been adjusted in more than 10 years.\n\nThe supermarket said rising operational costs had contributed to the decision.\n\n###\n\n\n\n\n###\n\n\n\n\nThe spokesperson added: \"The change reflects the rising costs of providing this service, and we remain committed to keeping online shopping as accessible, convenient and affordable for our customers as possible.\"\n\nThe retailer also said that most online shoppers already spend more than £50 per order.\n\nAccording to the supermarket, this means the majority of customers will not see a difference in their delivery charges.\n\nFor shoppers who place smaller orders, Sainsbury’s suggested that its Click & Collect service could offer a lower-cost alternative to home delivery.\n\n###\n\n\n\n\n\n\n\n\n\n\n**Our Standards:The GB News Editorial Charter **",
"title": "Sainsbury’s shoppers fume as supermarket introduces 'unacceptable' £50 rule"
}