{
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  "path": "/incidents/fgp75tc5mvkd",
  "publishedAt": "2026-06-24T19:01:46.000Z",
  "site": "https://status.1password.com",
  "textContent": "Jun 24, 15:01 EDT\n**Resolved** - The issue is now resolved, and access to 1Password services should be fully restored.\n\nJun 24, 14:51 EDT\n**Monitoring** - A fix has been implemented and we are monitoring the results.\n\nJun 24, 14:35 EDT\n**Identified** - The issue has been identified and a fix is being implemented.\n\nJun 24, 14:32 EDT\n**Update** - The investigation is ongoing. Our teams are actively working to determine the cause and will share updates as they become available.\n\nJun 24, 13:50 EDT\n**Update** - The issue is still under investigation. We will continue to share updates as they become available.\n\nJun 24, 13:30 EDT\n**Update** - Our teams continue to investigate this issue. We are actively working to determine the cause and will share additional updates as they become available.\n\nJun 24, 13:15 EDT\n**Investigating** - Some users who are locked out of their 1Password account are encountering a “Something went wrong” error when attempting to restore access using a recovery code. Our development team is aware of the issue and is actively investigating the cause. We will provide updates as more information becomes available.",
  "title": "Restoring Access with a Recovery Code Is Failing for Some Users",
  "updatedAt": "2026-06-24T19:01:46.000Z"
}