{
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"path": "/post/26614219",
"publishedAt": "2026-05-30T15:13:49.000Z",
"site": "https://beehaw.org",
"tags": [
"Feminism",
"squirrel",
"3 comments",
"https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926"
],
"textContent": "submitted by squirrel to feminism\n12 points | 3 comments\nhttps://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926\n\n> Arlie Hochschild coined the term in 1983 to describe a specific workplace cost. Starbucks’ Green Apron Service is pushing it further than she imagined",
"title": "What 'emotional labor' actually means — and how Starbucks is testing its limits"
}