{
  "$type": "site.standard.document",
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  "description": "Systems and methods for automated personalized customer service are disclosed. In embodiments, a method comprises: determining, by a computing device, at least one object from a plurality of objects within a venue matches a search query received from a user; assigning to the user, by the computing…",
  "path": "/patents/1251108",
  "publishedAt": "2019-12-26T00:00:00.000Z",
  "site": "at://did:plc:oql6ds5vnff4ugar6rruliwd/site.standard.publication/3mn3ohu7oxx5w",
  "tags": [
    "G06Q30/0281",
    "INTERNATIONAL BUSINESS MACHINES CORPORATION"
  ],
  "textContent": "Systems and methods for automated personalized customer service are disclosed. In embodiments, a method comprises: determining, by a computing device, at least one object from a plurality of objects within a venue matches a search query received from a user; assigning to the user, by the computing device, a select lighting type from a plurality of available lighting types, wherein the select lighting type is not available for the computing device to assign to other users while assigned to the user; providing, by the computing device, a notification to the user regarding the select lighting type; selecting, by the computing device, a target lighting device from a plurality of lighting devices within the venue, the target lighting device being associated with the at least one object; initiating, by the computing device, a first illumination event of the target lighting device based on the select lighting type.",
  "title": "AUTOMATED PERSONALIZED CUSTOMER SERVICE UTILIZING LIGHTING"
}