Vehicle management system, vehicle management device, and vehicle management method

Terminal used by a user includes a transmitter configured to transmit desire information required for determining a desired facility desired by the user to a server via a telecommunications network. The server includes a destination setting unit configured to set a destination of a vehicle on the basis of the desire information and a facility information acquisition unit configured to acquire, via the telecommunications network, facility information including information indicative of an empty situation of the desired facility. The vehicle includes an arrival time adjustment unit configured to manage a travel of the vehicle on the basis of the facility information to adjust an arrival time at which the vehicle arrives at the destination.