RIDE REQUEST INTERACTIONS

A provider, such as a transportation management service, can manage transport for a number of riders between various locations. A customer can request transport between different locations. The provider may analyze the request for salient information, such as information corresponding to a start and end location, and determine whether there are errors in the salient information that would prevent the provider from providing the requested service. When the provider detects errors, the provider may request additional information from the customer in order to correct the errors.