REMOTE SUPPORT SYSTEM, ON-VEHICLE APPARATUS, REMOTE SUPPORT METHOD, REMOTE SUPPORT PROGRAM

A remote support system is provided with an acquiring unit that acquires management information for managing at least one of a communication state between an autonomous driving support center and an autonomous driving vehicle at a plurality of locations, and an environmental state in the vicinity of the autonomous driving vehicle at a plurality of locations; and an execution unit that executes an operation for an operator performing a remote support of the autonomous driving vehicle in accordance with at least one of the communication state and the environmental state, the operation restricting a remote support function included in an operator terminal used by the operator.