OPERATION SYSTEM FOR ELECTRIC PERSONAL MOBILITY VEHICLES

[Problem] To provide an operation system for a small electric vehicle that can execute rapid and reliable retrieval in cases in which autonomous return would fail due to insufficient battery power or the like. [0002] [Solution] The operation system comprises: a route generation part (13) that generates, in response to a dispatch request from a user communication terminal connected through a communication system, a travel route by manned driving from a pick-up location associated with a user communication terminal to a destination location and a return route by unmanned driving from a drop-off location for a user to a vehicle station; and a vehicle management part (12) that monitors a location and status of the vehicle through the communication system, and has a retrieval support function that, in a case in which return to the vehicle station is predicted to fail while the vehicle is returning to the vehicle station from the pick-up location via the destination location, selects a vehicle retrieval point at or before an anticipated failure point and calculates an anticipated arrival time at the vehicle retrieval point.