Call Dispatch Control System and Call Dispatch Control Service Providing Method

An embodiment method for providing a call dispatch control service includes receiving, by a call server, event information from a taxi terminal corresponding to an empty car signal indicating that a passenger has exited a vehicle or a driving signal indicating that the passenger has entered the vehicle, receiving, by the call server, a call request from a user terminal, and dispatching, by the call server, a call of the user terminal to the taxi terminal in response to the event information received from the taxi terminal indicating an empty car.