OPERATION MANAGEMENT APPARATUS

An operation management apparatus includes an interface configured to acquire first information identifying an abnormal state of an autonomous vehicle from an autonomous driving kit of the autonomous vehicle and acquire second information on the autonomous vehicle from an in-vehicle communication device of the autonomous vehicle, and a controller configured to change an operation pattern of the autonomous vehicle to an abnormality response pattern determined based on the first information and the second information and output the abnormality response pattern to the autonomous driving kit.