{
  "path": "/3mcztwg7rsk2u",
  "site": "at://did:plc:o6hf54rkiurn3wmai7dr33dc/site.standard.publication/3mcsvohkv3k26",
  "tags": [
    "oncall"
  ],
  "$type": "site.standard.document",
  "title": "On context catchup",
  "content": {
    "$type": "pub.leaflet.content",
    "pages": [
      {
        "id": "019be705-7956-7aa7-9be5-024482d5d107",
        "$type": "pub.leaflet.pages.linearDocument",
        "blocks": [
          {
            "$type": "pub.leaflet.pages.linearDocument#block",
            "block": {
              "$type": "pub.leaflet.blocks.text",
              "plaintext": "One behavior change that has decreased my burnout risk: when someone asks for help, i now place the burden of explanation on the asker instead of taking it on myself."
            }
          },
          {
            "$type": "pub.leaflet.pages.linearDocument#block",
            "block": {
              "$type": "pub.leaflet.blocks.text",
              "plaintext": "For example: people often tag me in super long threads with \"Hey Kat, can you help us here?\""
            }
          },
          {
            "$type": "pub.leaflet.pages.linearDocument#block",
            "block": {
              "$type": "pub.leaflet.blocks.text",
              "plaintext": "I used to respond with, \"Sure let me catch up on context first\""
            }
          },
          {
            "$type": "pub.leaflet.pages.linearDocument#block",
            "block": {
              "$type": "pub.leaflet.blocks.text",
              "plaintext": "But when i'm oncall and have many teams pinging me at once with \"urgent\" issues, this context catch-up is a huge burden"
            }
          },
          {
            "$type": "pub.leaflet.pages.linearDocument#block",
            "block": {
              "$type": "pub.leaflet.blocks.text",
              "plaintext": "Now, i respond with - \"Sure, can you tl;dr your ask?\" That question alone has reduced so much of my workload and allows me to helpful to more people, quickly."
            }
          },
          {
            "$type": "pub.leaflet.pages.linearDocument#block",
            "block": {
              "$type": "pub.leaflet.blocks.text",
              "facets": [
                {
                  "index": {
                    "byteEnd": 104,
                    "byteStart": 92
                  },
                  "features": [
                    {
                      "$type": "pub.leaflet.richtext.facet#italic"
                    }
                  ]
                }
              ],
              "plaintext": "Another example: people often tag me with \"hey kat, can you check on this?\" I used to spend so much time deciphering what \"this\" meant in that context and what \"check on this\" meant."
            }
          },
          {
            "$type": "pub.leaflet.pages.linearDocument#block",
            "block": {
              "$type": "pub.leaflet.blocks.text",
              "plaintext": "Now, i respond, \"Sure, how can i help?\""
            }
          },
          {
            "$type": "pub.leaflet.pages.linearDocument#block",
            "block": {
              "$type": "pub.leaflet.blocks.text",
              "plaintext": "And then i continue whatever i was doing until they provide an answer."
            }
          },
          {
            "$type": "pub.leaflet.pages.linearDocument#block",
            "block": {
              "$type": "pub.leaflet.blocks.text",
              "plaintext": "¯⁠\\⁠_⁠(⁠ツ⁠)⁠_⁠/⁠¯"
            }
          }
        ]
      }
    ]
  },
  "description": "",
  "publishedAt": "2026-01-22T18:47:24.553Z"
}