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  "path": "/post/817233762258665472",
  "publishedAt": "2026-05-21T14:47:29.000Z",
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  "tags": [
    "Sinch research reveals 74% of enterprises have rolled back live AI customer communications agents - Sinch",
    "The AI Production Paradox"
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  "textContent": "Sinch research reveals 74% of enterprises have rolled back live AI customer communications agents - Sinch\n\n> Sinch AB (publ) today announced findings from its new global research report, The AI Production Paradox, revealing that 74% of enterprises have already rolled back or shut down an AI customer communications agent after deployment due to a governance failure. That rate increases to 81% among organizations with fully mature guardrails.",
  "title": "Sinch AB (publ) today announced findings from its new global research report, The AI Production…"
}