Sinch AB (publ) today announced findings from its new global research report, The AI Production…

Sinch research reveals 74% of enterprises have rolled back live AI customer communications agents - Sinch > Sinch AB (publ) today announced findings from its new global research report, The AI Production Paradox, revealing that 74% of enterprises have already rolled back or shut down an AI customer communications agent after deployment due to a governance failure. That rate increases to 81% among organizations with fully mature guardrails.