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SztupY [Unofficial] May 21, 2026
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sztupy: > Sinch research reveals 74% of enterprises have rolled back live AI customer communications agents - Sinch > >> Sinch AB (publ) today announced findings from its new global research report, The AI Production Paradox, revealing that 74% of enterprises have already rolled back or shut down an AI customer communications agent after deployment due to a governance failure. That rate increases to 81% among organizations with fully mature guardrails. LOL

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