[Nigeria] Service Restored: Transfer Notification Delays

May 23, 15:07 UTC Resolved - We are pleased to inform you that the name enquiry failures experienced by some users have been successfully resolved.

Thank you for your patience and understanding.

Affected Services: Affected Markets: Nigeria

May 23, 07:19 UTC Identified - Dear Valued Customer,

An unexpected issue with one of our external service providers is causing name enquiry failures for some accounts. Due to this, some users may experience delays with their transaction alerts. We are working closely with them to resolve this quickly. We apologize for the inconvenience and thank you for your patience.

Affected Services: Affected Markets: Nigeria