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  "path": "/incidents/lz18rg8g9cq8",
  "publishedAt": "2026-04-22T12:25:46.000Z",
  "site": "https://status.flutterwave.com",
  "textContent": "Apr 22, 12:25 UTC\n**Resolved** - We are pleased to inform you that the delays observed for name enquiries has been successfully resolved.\n\nThank you for your patience and understanding.\n\nAffected Services:\nAffected Markets: Nigeria\n\nApr 22, 10:53 UTC\n**Update** - Please note that we have switched to a backup provider to keep transactions moving. Our team is investigating and working on a fix. We apologize for the trouble.\n\nAffected Services:\nAffected Markets: Nigeria\n\nApr 22, 10:40 UTC\n**Identified** - Dear Valued Customer,\n\nWe are currently seeing delays with our third-party provider for name enquiries. This may affect some users attempting collections and payouts. Our team is investigating a fix, and we are sorry for the trouble.\n\nAffected Services:\nAffected Markets: Nigeria",
  "title": "[Nigeria] Service Restored: Issues with Name Verification",
  "updatedAt": "2026-04-22T12:25:46.000Z"
}