[Nigeria] Service Restored: Issues with Name Verification

Apr 22, 12:25 UTC Resolved - We are pleased to inform you that the delays observed for name enquiries has been successfully resolved.

Thank you for your patience and understanding.

Affected Services: Affected Markets: Nigeria

Apr 22, 10:53 UTC Update - Please note that we have switched to a backup provider to keep transactions moving. Our team is investigating and working on a fix. We apologize for the trouble.

Affected Services: Affected Markets: Nigeria

Apr 22, 10:40 UTC Identified - Dear Valued Customer,

We are currently seeing delays with our third-party provider for name enquiries. This may affect some users attempting collections and payouts. Our team is investigating a fix, and we are sorry for the trouble.

Affected Services: Affected Markets: Nigeria