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  "path": "/news/why-verizon-customers-have-to-wait-hours-to-get-help_id180768",
  "publishedAt": "2026-05-31T07:57:03.000Z",
  "site": "https://www.phonearena.com",
  "tags": [
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  "textContent": "Verizon's \"don't leave any stones unturned\" approach results in long lines for customers visiting the carrier's stores.",
  "title": "Customers visiting Verizon stores have to wait hours to see a rep and now we know why"
}