Why remote teamwork tools miss some users, and how a new method could fix that

Remote collaboration software tools, such as Zoom or Google Docs, have become essential for teamwork—but they often overlook the fact that people do not all approach collaboration in the same way. Researchers have now developed a new human-computer interaction (HCI) method called RemoteCollabEval (RCE) to identify barriers to collaboration and inclusivity, allowing designers and developers to build software features that better support diverse teamwork styles.