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Calix Invested $100M to Build AI Platform Now Serving 1,200 Broadband Providers

Broadband Breakfast March 5, 2026
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BARCELONA, March 4, 2026 — Telecom software and equipment provider Calix said Tuesday it had invested more than $100 million since November 2023 upgrading its broadband platform around artificial intelligence agents and has migrated roughly 1,200 broadband providers to the new infrastructure.

The expenditures are part of a broader $2 billion investment in Calix's platform technology over the past 14 to 15 years. The San Jose, Calif.-based company said the platform coordinates automated software agents that monitor subscriber behavior, analyze network performance and trigger targeted marketing actions across provider systems.

Agent-driven workflows in practice

Speaking at Mobile World Congress, Calix Chief ExecutiveMichael Weening said the company’s platform uses software agents to analyze network performance, identify potential service upgrades and generate targeted offers for subscribers.

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