{
  "$type": "site.standard.document",
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  "path": "/t/please-help-my-long-time-account-was-deactivated-i-believe-by-mistake/1386309#post_1",
  "publishedAt": "2026-07-10T14:39:27.000Z",
  "site": "https://community.openai.com",
  "tags": [
    "@OpenAI_Support"
  ],
  "textContent": "Hi @OpenAI_Support,\n\nI’m hoping a human can look at my case. I’ve been a loyal user for about two years — Plus for a long time, Pro for several months, and I also use the API. ChatGPT is a huge part of my daily work, and this account holds years of important projects and history.\n\nA couple of days before my account was deactivated, I suddenly started getting repeated “rate limit exceeded” errors, even when I was working alone. Then my account was deactivated for a Terms violation. I honestly never used ChatGPT for anything against your Usage Policies — all my work is legitimate.\n\nI travel from time to time and I’ve used ChatGPT from different countries while traveling, which I understand is allowed. If something about my usage looked unusual, I promise it was innocent, ordinary personal use, and I’m happy to verify that I’m a genuine, long-term user.\n\nMy appeal was rejected with an automated “final decision” reply, without any real explanation. Please — could a person re-review my account? I really don’t want to lose two years of work.\n\nUser ID: user-Skc0SJBBTAGLv707pA9IBdmQ",
  "title": "Please help — my long-time account was deactivated, I believe by mistake"
}