Pro Subscriber — Appeal Rejected, Requesting Human Review — user-6RvbJQnHRL9AF2XUCGyX3uwi

Hey @ngxzh, welcome to the community! I understand how concerning this is, especially when you rely on the account for programming, data analysis, and document processing. I reviewed the related support case and followed up there. Since this involves account-specific information, the support case is the right place to continue the review rather than splitting details between the community thread and private support. I’ll close this community thread for now so everything stays in one place. Any further next steps will be handled through the support case, and we’ll continue working with you there. - Sunny