Pro x20 sub\ ($200) Subscription Silently Cancelled
OpenAI Developer Community
July 2, 2026
I received these replies today:
> “Thank you for appealing the decision to deactivate your account access. After carefully reviewing your account, we are upholding our decision to deactivate your access.”
and later:
> “We have already reviewed your appeal and the original decision stands.”
However, I still have no idea why my account was deactivated.
I never received any deactivation email or notification. My account had been active for about two years, and I had been a paying subscriber the entire time, always paying my subscription on time. I only used ChatGPT for my personal work and daily life.
That account contained years of conversations, important information, photos, and many personal memories. Losing access without ever being told what happened has been extremely difficult.
I’m sharing my experience here in case anyone else has gone through something similar or has any advice.
Discussion in the ATmosphere