{
  "$type": "site.standard.document",
  "bskyPostRef": {
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  "path": "/t/locked-out-of-codex-because-of-an-old-phone-number/1382387?page=5#post_101",
  "publishedAt": "2026-06-30T07:58:39.000Z",
  "site": "https://community.openai.com",
  "textContent": "I’m experiencing the same issue.\n\nI can access my ChatGPT Business account normally, but I can’t sign in to Codex CLI because it requires verification of an old phone number that I no longer have access to.\n\nMy support case is **#10706243**.\n\nSeveral users in this thread have reported the same behavior, including cases where the phone number used for MFA was updated but Codex still requires verification using an older legacy phone number.\n\nThis appears to be specific to Codex authentication rather than the account itself.\n\nCould someone from the OpenAI team please review my case in light of these ongoing reports?\n\nThank you.",
  "title": "Locked out of Codex because of an old phone number?"
}